Refund Policy for Online Sales
Thank you for shopping with us! We take great care in preparing and shipping your tubers to ensure you receive high-quality products. However, we kindly ask that you review your tubers upon arrival to ensure they meet your expectations. On our end, we photograph your tubers before they are packaged and shipped to you, and we ensure that all tubers contain at least one eye.
Inspection Upon Arrival: Please inspect your tubers carefully upon receipt. If something seems “off” or you notice any issues, please contact us immediately. We want to ensure your satisfaction and will work with you to resolve any concerns.
No Refunds for Rotting or Failure to Thrive: Please note, we cannot offer refunds for tubers that rot or fail to thrive once planted. A dahlia’s success is influenced by various factors, such as individual growing conditions and care. Since these conditions are outside our control, we cannot guarantee the outcome once the tubers are in your care.
No Refunds for Virus or Disease Issues: We cannot provide refunds for dahlias that show signs of a virus or disease during the growing season. Unfortunately, it is impossible to determine when a plant may have become infected. If a dahlia you received from us tests positive for a virus or disease, we encourage you to share the information with us. This will allow us to double-check our stock and help maintain a clean dahlia population.
We appreciate your understanding, and we wish you a successful growing season!
Thank you,
Morning Dew Flowers
Plant Health & Dahlia Viruses
If you’re new to the topic of dahlia viruses, here’s the reality: most of the dahlia industry’s collective stock will test positive for at least one virus. Thanks to the dedicated research of the American Dahlia Society (ADS) and Washington State University (WSU), we now have a much clearer understanding of viruses in dahlias.
The Good News: The great news is that ADS & WSU’s research has provided valuable insights on how to reduce the spread of viruses in dahlias. The latest best practices include:
- Sanitize your tools: Make it a habit to sanitize your snips and tools between plants, using a 10% bleach solution.
- When in doubt, throw it out: If you’re unsure whether a plant has a virus or a nutrient deficiency, it’s safer to remove it. Learning to identify the symptoms of both can be very helpful.
- Control thrips: Thrips play a significant role in spreading viruses, not just between dahlias but to other plants as well. We use beneficial insects and nematodes to target thrips at various stages of their lifecycle.
- Isolate new stock: Always quarantine any new dahlia stock for a period before introducing it into your main garden by potting new tubers on their own before introducing into the garden.
Asymptomatic Viruses: It’s also important to know that many dahlia plants with viruses show no symptoms. The only way to definitively identify a diseased plant is through testing, which can be quite costly.
Helpful Resources for Further Learning:
- Virus in Dahlias, a lecture by Dr. Hanu Pappu (WSU)
- The American Dahlia Society’s Virus Documentation Index, which includes a detailed list of their findings and publications over the years.
Understanding these viruses and how to manage them is essential for maintaining healthy plants and reducing their spread. Thank you for taking the time to learn and grow with us!